Quality Control
As a platform, we strive to ensure a consistently high standard of Experiences. For this reason, we have a dedicated team in charge of quality control and assurance, which implements specific quality procedures so that Locals can deliver the best possible Experiences.
Quality is a fundamental aspect of our business. Thus, we put a heavy emphasis on ensuring a high-quality standard for all Experiences on our platform.
Quality is a fundamental aspect of our business. Thus, we put a heavy emphasis on ensuring a high-quality standard for all Experiences on our platform.
LocalBini has the following quality procedures in place:
Quality Check of Experience Content
Every Experience is checked for its content before we make it available on the LocalBini platform.
Verification of Locals
We conduct random verifications of Locals’ identification documents.
Quality Assurance of Experiences
Every experience that the LocalBini team has partaken in and verified is labelled as “Verified Experience”.
Quality Assurance of Locals
Every local undergoes the LocalBini Quality Assurance Team vetting process, which consists of an interview to confirm qualification and behavioural competencies, including social skills. Upon completing this vetting process, an icon ‘Verified’ is added next to the Local’s profile.The LocalBini team meets with every Local to assess their qualifications and behavioural competencies. Hence, every Local that has an icon “verified” next to their profile has been vetted by LocalBini Quality Assurance Team. Vetting is conducted through an interview where questions related to social skills and competencies are asked.
Peer2Peer Reviews of Users
Every person who has participated in an Experience can rate and review that Experience. Ratings and reviews are visible to the public on the Experience-listing page.